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Contact Us

If you are keen to learn more about ResBook and have some questions, send us a message using the form below and one of the team will be happy to get back to you.

ResBook Customers

  • If you are a ResBook customer and need advice with the ResBook PMS, your website, or marketing please contact the team at [email protected]. Accounts queries can be emailed to [email protected] with Client Services copied in.
  • If you need support help with ResBook or your netzone themed website you'll find answers for most questions in the Knowledge Base. Helpful articles with screenshots and videos can assist with resolving the most common questions.
  • Can't find your answer in the Knowledge Base? Please refer to the following Support Guidelines for next steps. These guidelines also cover what to do for urgent issues.
Knowledge Base
Support Guidelines
PMS Login

ResBook New Zealand: 
Based in Auckland, ResBook is owned by ResPax (Trinity Software NZ)

Email: [email protected]

Tel: +64 (6) 8808110

Support Hours:

Normal Business hours are from 8.30am to 5pm Monday to Friday. 

Get In Touch

If you are interested in our tourism products to support your business to drive more bookings and be more efficient, please get in touch by using the form below, we'd love to hear from you!

How ResBook helps you to drive more bookings:

Tourism Websites

Attract and inspire customers with a well-designed website.​

We have been designing and building websites for tourism operators for over fifteen years. This means we understand the DNA of the five stages of travel and how to drive bookings.​

  • Bespoke and themed website options​
  • Tourism focused mobile-friendly designs​
  • Sell Gift Vouchers from your website​

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Digital Marketing

Create a strong online presence to boost awareness & bookings.

There are so many opportunities to increase visitation and drive more direct bookings through your website. We can help with a range of marketing services. ​

  • Social media marketing
  • Google Ad campaigns
  • Search engine optimisations
  • Website design and blog writing​
  • Search Engine Optimisation​

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Property Management System

Manage and view your bookings all in one place.​

Spend your time on what really matters - your guests! ResBook will take care of the rest. Manage check-ins, check-outs and upcoming reservations all from a single calendar.​ Bundle the PMS with ResChannel and our website Booking Engine for the best results!

  • Save time by simplifying your daily tasks​
  • Cloud-based software - work anywhere, anytime​
  • Direct direct bookings through your website
  • Connect with OTA's for global exposure
  • Focus on how to grow your business​

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Our website had seriously passed its use-by date and needed a significant overhaul. We are impressed with the work the team have done rebuilding our website and are incredibly pleased to see our website back, helping our guests do better business with us. They know their stuff!

John Sandford, Pakiri Beach Holiday Park

ResBook provided our business with a wonderful boost, allowing us to combine a new website and booking platform to increase sales. We are confident our guest numbers will now increase with travel agents enjoying using our new platform! The team are so friendly and easy to communicate with, and...

Charlotte & Steve, Greenhill Lodge

The assistance provided to Earthlore Tours and Activities has been immensely valuable, enabling us to not only build an exceptional website, with effective SEO, a built-in booking system, a website CMS which is easy to use and looks professional. They have helped grow our business ten-fold!

Gordon Thompson, Earthlore Tours & Activities

I loved working with the team, their CMS is really easy to use and they are so knowledgeable. I now have two websites developed by them and have enjoyed working with them and getting the most out of my businesses. Thanks team for being so supportive and look forward to working on new ideas...

Belinda Hargreaves, The Backpacker Group

ResBook has been brilliant to deal with. From setting up our booking system and also creating our website, they have made it really easy for me, and I'm not tech savvy at all. Priyanka and Estelle especially have been an amazing help.

Amber Tyrrell, Valley Views Glamping

Admin and back office duties have been made into effortless tasks thanks to ResBook...it is easy to work with, fully functional for all parties, and most of all, fun.

Graeme Male, Marchburn Country Lodge

ResBook has enabled us to streamline different booking channel managers and made it much easier for us to take direct bookings.

Trish Delamore, Lavender Hill

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