Frequently Asked Questions About ResBook PMS
Here are a few of the most common questions we get asked.
ResBook is the best cloud based reservation management system available.
Manage your rates, calendars, bookings, invoicing, marketing and more, all from within ResBook. Our ResChannel channel manager provides integration with leading OTA's makes advertising your inventory across the web easy. ResBook's Booking Engine significantly reduces the risk of double bookings regardless of whether they are acquired through your own website or an online distribution partner. This is why so many accommodation providers refer to ResBook as "The Hub" of their business.
It is perfect for a wide range of accommodation providers, from a single holiday home to a B&B or Inn; from a backpackers' hostel to a luxury resort.
If you manage a number of vacation homes because you are a property manager then our ResBookVR is the perfect system for you.
ResBook is integrated with so many partners like Kounta, a cloud-based Point of Sale system, so, for small to medium hotels, functionality is covered! Check out examples of clients to see a few real examples of various accommodation styles using ResBook.
We are not “the only shop in town”, but we believe our experience and understanding of the tourism industry, our clever and damn good looking system and our superior technology means we are a superior all in one solution for any accommodation provider. ResBook is easy to use, you can start with a basic system and the system can grow as your business grows and our company helps their customers keep up with tourism marketing trends and tips because we care about your business as much as we care about our own. Feel free to read Capterra for reservation software reviews.
Yes! That is the magic of ResBook, you will be able to receive bookings through your website. You can choose to make it instant (take bookings while you sleep) or "on request."
ResBook is not a payment gateway, but we do seamlessly integrate with two options for our customers to choose from:
1. Windcave - which is offered by Direct Payment Solutions (DPS) which is one of the world’s largest leading providers in secure online payment technology. Once set up, your customers can pay at the time of the booking in part or in full. You may also choose to process payments internally.
2. PayPal - a worldwide online payments system that supports online money transfers and is widely popular on most e-commerce sites.
ResBook offers our own channel manager called ResChannel to connect your rates and availability with Online Travel Agents like Booking.com, AirBnb, Agoda, Expedia & more - see our Channel Management page to view the integrations.
You can save on integration costs by taking advantage of our bundled packages that include our PMS, ResChannel and our Booking Engine. We can also connect to channel managers like ResOnline and Siteminder.
Yes, and Yes! It can fit into any website and it is easy. We supply you with a line of code, you take this to your web developer and they can embed the calendar into your website. You can send this link to your developer 'and it shall be done.'
Yes you can, but if you choose to do ‘on request’ bookings then you cannot work with a Channel Manager for your Online Travel Agents (Booking.com, Expedia) because they require instant bookings.
At ResBook we know that good support is critical to your business. We give every customer the support they need. We have integrated training manuals and videos and provide customer the support they need. Further training can be requested, charges may apply.
You decide! Depending on the type of package you want and the amount of rooms we have a pricing system that provides you with options to how you want to use the system. To learn more visit our pricing page!
No, there are no fixed term contracts for ResBook. Yes, there are of course terms and conditions to use Resook, but we believe ResBook is the best and stand by our system. If you don’t love ResBook or think it is not right for your business then we don’t want you to be tied to a contract.
A cloud-based system gives you the ability to log in online and manage your bookings and business, anywhere, anytime. It does not require an app; there is no initial installation of programs, downloads or required hardware. You can manage your bookings whilst you are on holiday anywhere in the world, with internet access! It is that simple.
The ResBook PMS Bundle All-In-One Solution!
Managing all of your bookings, channel management and online booking engine within one system with ResBook brings you time efficiencies and cost savings!
Property Management System
Manage and view your bookings all in one place.
Spend your time on what really matters - your guests! ResBook will take care of the rest. Manage check-ins, check-outs and upcoming reservations all from a single calendar. Bundle the PMS with ResChannel and our website Booking Engine for the best results!
- Save time by simplifying your daily tasks
- Cloud-based software - work anywhere, anytime
- Direct direct bookings through your website
- Connect with OTA's for global exposure
- Focus on how to grow your business
Booking Engine
Harness the power of your website, drive direct bookings.
A simple, mobile-friendly booking engine lets you sell your rooms directly from your website totally commission free. Take advantage of ResBook’s PMS FREE Booking Engine inclusion with all ResBook PMS Bundle plans.
- Simple, appealing and customisable to your website
- Increase commission-free direct bookings
- Get bookings 24-7
Channel Management
Get Global Exposure 24-7.
Integrate with Online Travel Agent’s (OTA’s) easily. We offer our own ResChannel service and partner with the 'Best of Class' business solutions so you can "build" the system you need.
- Instant reservation & availability updates
- Instant notifications and syncing with your calendar
- No more double-bookings!
Our website had seriously passed its use-by date and needed a significant overhaul. We are impressed with the work the team have done rebuilding our website and are incredibly pleased to see our website back, helping our guests do better business with us. They know their stuff!
John Sandford, Pakiri Beach Holiday Park
ResBook provided our business with a wonderful boost, allowing us to combine a new website and booking platform to increase sales. We are confident our guest numbers will now increase with travel agents enjoying using our new platform! The team are so friendly and easy to communicate with, and...
Charlotte & Steve, Greenhill Lodge
The assistance provided to Earthlore Tours and Activities has been immensely valuable, enabling us to not only build an exceptional website, with effective SEO, a built-in booking system, a website CMS which is easy to use and looks professional. They have helped grow our business ten-fold!
Gordon Thompson, Earthlore Tours & Activities
I loved working with the team, their CMS is really easy to use and they are so knowledgeable. I now have two websites developed by them and have enjoyed working with them and getting the most out of my businesses. Thanks team for being so supportive and look forward to working on new ideas...
Belinda Hargreaves, The Backpacker Group
ResBook has been brilliant to deal with. From setting up our booking system and also creating our website, they have made it really easy for me, and I'm not tech savvy at all. Priyanka and Estelle especially have been an amazing help.
Amber Tyrrell, Valley Views Glamping
Admin and back office duties have been made into effortless tasks thanks to ResBook...it is easy to work with, fully functional for all parties, and most of all, fun.
Graeme Male, Marchburn Country Lodge
ResBook has enabled us to streamline different booking channel managers and made it much easier for us to take direct bookings.
Trish Delamore, Lavender Hill