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YOUR BOOKING

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Reputation Management

Collect guest feedback and 5-star reviews, automate FAQ's on your website, communicate with customers - all in one place!

It's time to lift your customer experience game!

By connecting the ResBook booking system with Yonder, you can:

How it works

Boost your online presence through reviews

Turn positive feedback from your surveys into glowing online reviews. Ask those customers who rated you 5-star to post on their preferred online review site, and make it even easier by giving them a copy button to reduce the effort to share.

Get more feedback and find more ways to improve

We make it easy for you to reach out to your customers and ask for reviews. Get up to 35% of your customers giving feedback and measure your NPS by asking customers directly out of Yonder!

Seamless Integration With ResBook

Trigger customer surveys directly from ResBook. Automatically connect customer data to responses, and gain transparency on customer feedback to cater your response.

Manage All Your Feedback In One Place

Save time by connecting Google My Business (Facebook and Booking.com coming soon) and pulling all your customer feedback data into one home. Learn what it takes to get 5-star reviews, recognise high-performing staff, make data-driven business decisions, and find your most popular rooms based on ratings.

Quick & Painless To Setup

With your Yonder setup taking less than 10 minutes, you can spend your time on what really matters - customers and bookings!

Convert Website Visitors Into Sales With Our Chatbot

Save time and money by responding to customers immediately, 24 hours a day. Support your online bookings and gain valuable customer insights by providing customers with another avenue to book.

How exceptional businesses use customer feedback to grow

Whether you're new to customer feedback or seasoned, this guide covers the Yonder Feedback Loop, and 17 articles diving deep to explore how raving customers is the best way of sustaining and growing your business.

GET THE GUIDE

Contact us to find out more about Yonder

Get In Touch

"We've been extremely pleased with the new website, ResBook and channel manager! Bookings exceeding our expectations!"

Charlie, GM, Raglan Palm Beach Motel

ResBook has enabled us to streamline different booking channel managers and made it much easier for us to take direct bookings.

Trish Delamore, Lavender Hill

ResBook Customer Support, namely Priyanka, has been an amazing help throughout the entire process of bringing our business to life."

Liz Hayes, Nest Treehouses

The booking calendar has all the information we need. It is very responsive and easy to use. Really appreciate that problems are fixed quickly by ResBook staff.

Caroll, Tekapo holiday Homes