The Property Management System And Strategy For Savvy Business Owners
From everyday administrative tasks to unlocking new growth and potential, every feature we offer has been carefully chosen for its power to increase your direct bookings, boost your revenue, and offer better experiences to you and your guests.
Manage and view your bookings all in one place.
Spend your time on what really matters - your guests! ResBook will take care of the rest. Manage check-ins, check-outs and upcoming reservations all from a single calendar.
- Save time by simplifying your daily tasks
- Cloud-based software - work anywhere, anytime
- Focus on how to grow your business
Harness the power of your website, drive direct bookings.
A simple, mobile-friendly booking engine lets you sell your rooms directly from your website totally commission free. Take advantage of ResBook’s FREE Booking Engine inclusion with all ResBook plans.
- Simple, appealing and customisable to your website
- Increase commission-free direct bookings
- Get bookings 24-7
Upsell extra options and create new revenue streams.
Offer a range of optional extra services and activities to upsell to guests when they book. Anything from breakfasts to airport transfers, massages and local activities/tours.
- Completely customisable with your own images, pricing and content
- Boost your average booking values and spend
- An automated and easy way to upsell
Get Global Exposure 24-7.
Integrate with Online Travel Agent’s (OTA’s) easily. We offer our own ResChannel service and partner with the 'Best of Class' business solutions so you can "build" the system you need.
- Instant reservation & availability updates
- Instant notifications and syncing with your calendar
- No more double-bookings!
Free, human, New Zealand-based customer support.
We won’t treat you like another number! We want to learn about your business and your success is what drives us to deliver friendly and accessible customer support.
- Free-trial and set up support
- Responsive email and support ticket system that deals with your questions as quickly as possible
- ResBook online knowledge base for training and help videos
Emails & Templates
Comprehensive range of customisable email templates.
ResBook has a considerable range of customisable email templates to choose from that automate booking and guest communications as well as operational and accounting needs.
- Full range of situations covered
- Booking requests and confirmations, cancellations, pre-arrival and thank-you emails
- Agent invoicing
Special offers and deals are easy with Promo Codes.
Treat loyal, existing, or brand new customers to a discount through the use of Promo Codes. A great way to drive business during the quiet periods of the year.
- Simple to create and apply to bookings
- Customise depending on what you want to offer, choose particular room types or all your options
- Fixed amounts or percentage discounts
Take online payments securely with trusted partners.
Offer online credit card payment for global customers, with the ability to charge deposits at the time of bookings, request payments, and issue refunds.
- Your choice of Stripe, Windcave or Paypal
- Meet PCI Compliance for secure payment processing
- Validates credit card authenticity
Make accounts less of a chore and more of a breeze!
Monthly agent and customer invoicing can be a time-consuming task that can be hard to fit in when you are busy with guests.
- Improve efficiencies with an advanced accounting software integration
- ResBook now integrates with a large range of accounting software, not just limited to Xero and MYOB!
- Share booking invoices and payments from ResBook
Business intelligence & reporting
Turn reporting into a task you actually look forward to!
Reporting can be tedious and become overwhelming at times. ResBook's inbuilt reporting tools give you access to a range of reports at the tap of a button so you can quickly see those great results flowing in.
- Comprehensive reporting specific for accommodation
- Export booking data to produce custom reports
- Unlock powerful insights through an intuitive Business Intelligence tool
Keep your housekeeping team on task.
Use ResBook to manage and communicate with your housekeeping team or cleaning company on the daily tasks needed.
- Create different cleaning tasks and schedules
- Create daily rosters
- Apply settings that work for your accommodation business
Protect and enhance your reputation.
ResBook and Yonder integration provides advanced Reputation Management tools and further options to communicate with customers - all in one place!
- Automate FAQ's on your website
- Get more reviews and testimonials
- ChatBot tool for 24/7 customer contact
Offer refundable booking terms and protect cashflow.
Refundable Bookings is a way for both your potential guests and your business to have more financial certainty over your bookings when the unexpected occurs.
- Provide optional upgraded refundable booking terms
- No additional cost to your business
- Your customer gets refunded and you keep the booking funds – WIN-WIN
Use our tourism and digital marketing expertise.
There are so many opportunities to increase visitation and drive more direct bookings through your website. We can help with a range of marketing services.
- Social and search campaigns
- Website design and blogs
- Email and landing page campaigns
- Search Engine Optimisation
Attract and inspire customers with a well-designed website.
We have been designing and building websites for tourism operators for over ten years. This means we understand the DNA of the five stages of travel and how to drive bookings.
- Bespoke and themed website options
- Tourism focused mobile-friendly designs
- Sell Gift Vouchers from your website
Show you care about the environment.
Offer your customers the opportunity to offset their carbon footprint. By investing in a credible carbon reduction programme, your guests can compensate for the carbon emissions generated by their trip.
- Exclusive to ResBook
- All administration handled by a third-party
- Contribute to the well-being of the planet
ResBook has enabled us to streamline different booking channel managers and made it much easier for us to take direct bookings.
Trish Delamore, Lavender Hill
The booking calendar has all the information we need. It is very responsive and easy to use. Really appreciate that problems are fixed quickly by ResBook staff.
Caroll, Tekapo holiday Homes
ResBook has been brilliant to deal with. From setting up our booking system and also creating our website, they have made it really easy for me, and I'm not tech savvy at all. Priyanka and Estelle especially have been an amazing help.
Amber Tyrrell, Valley Views Glamping
"As B&B operators, ResBook offers an easy to use navigation system, enabling us to track all bookings from enquiries to final payment & thank-you emails. Using ResBook has increased our reservations and given us peace of mind operating our B&B."
Fay & Lindsay Turner, Finlay Banks Boutique Bed & Breakfast