A new support experiance with ResBook

We've taken our new help desk live!

As you may have heard, here at Tomahawk we have been working hard on improving what we offer in support services.

A key component of this mission has been to implement a new support desk that will provide us with the ability to offer more services as we head into the future.

How will this affect me?

All ticket information and help desk data has been migrated to the new system so no need to worry if you recently submitted a ticket or want to use the help desk.

We have also brought across all our contacts, so we won't forget you when you contact us :)

Emails sent to: [email protected] will still issue a ticket and be provided an email receipt.

On top of covering what we currently offer, we have also implemented a new dynamic form for submitting tickets.

This allows you to send all typical relevant information we should need for inquiries without us having to ask.

Just head here to check it out or submit a new support ticker if you need to place one.

http://support.resbook.com/support/tickets/new

Where is the support desk now?

Simply head to the link below to view our new support desk:

https://tomahawkhelp.freshdesk.com/support/home

We have also updated the Support widget within ResBook itself to provide a direct window to our support services.

Thank you for reading and we look forward to rolling out more support updates in the near future!

Posted by Antony on March 01, 2019

" ResBook has allowed us to substantially increase the direct bookings on our website and offer upselling and packages for our lodge. I highly recommended ResBook and Tomahawk to others" Richard Rooney, GM, Wharekauhau Lodge

" As B&B operators, ResBook offers an easy to use navigation system, enabling us to track all bookings from enquiries to final payment & thank-you emails. Using ResBook has increased our reservations and given us peace of mind operating our B&B." Fay & Lindsay Turner, Finlay Banks Boutique Bed & Breakfast

" We've been extremely pleased with the new website, ResBook and channel manager! Bookings exceeding our expectations!" Charlie, GM, Raglan Palm Beach Motel