We are here for you!

We understand this is a time of uncertainty and this ongoing situation is ever-changing. We are here to help you!


Thank you for your patience and kindness during this incredibly unique time. The team are working hard to help you with your queries during this time and we are going to work with you to ensure together we can rebound when the world is travelling again.

Please note that as from 01 April our team will be going to 4 days/week so we can ensure as many of our people stay with us as possible. We will be staggering this so there will always be someone here to help you and if you have been in touch, please be patient, we will reply as soon as possible. 


We understand this is a time of uncertainty and this ongoing situation is ever-changing. With that, the team at ResBook are here to help and support you to get through this. 


From 01 April 2020 we are offering some relief from your monthly ResBook subscription. We understand everyone's situation is different so have put together two options for you to choose from. Full details as follows. 

Option One | 50% Off
We will automatically be reducing your monthly subscription fee for ResBook, ResOnline and/or your themed website by 50% from 01 April to 30 June 2020. You will see this applied to the invoices you receive after 01 April. If you are happy with this option, you don’t need to do anything, it will apply automatically.

Option Two | 4% Booking Fee
From 01 April for 12 months, we will waive your monthly subscription fee for ResBook and will only charge you when you receive bookings. The transaction fee will be 4% for each booking you receive (7.5% if you also have a themed website subscription). This will be billed monthly and calculated on all bookings received for the previous calendar month.

*includes all bookings received within the calendar month

If you would like to take advantage of this offer or discuss further please click here to book a time to chat, or reply to this email and we will be in touch.

As this situation may change again over the coming days and weeks we will be in touch to offer support and helpful tips. If you have any questions please do feel free to get in touch, remember, we are all in this together.

To confirm Priyanka is still available to help in support. She can be contacted via [email protected] Monday to Friday 8 am to 5 pm.

“Ko nga pae tawhiti whaa kia tata, ko nga pae tata whakamaua kia tina”
“The potential for tomorrow exists in what we do today”

Talk soon,
John, Gina, Carmen and Rachel

Posted by Website Admin on April 02, 2020

" As B&B operators, ResBook offers an easy to use navigation system, enabling us to track all bookings from enquiries to final payment & thank-you emails. Using ResBook has increased our reservations and given us peace of mind operating our B&B." Fay & Lindsay Turner, Finlay Banks Boutique Bed & Breakfast

" ResBook has allowed us to substantially increase the direct bookings on our website and offer upselling and packages for our lodge. I highly recommended ResBook and Tomahawk to others" Richard Rooney, GM, Wharekauhau Lodge

" We've been extremely pleased with the new website, ResBook and channel manager! Bookings exceeding our expectations!" Charlie, GM, Raglan Palm Beach Motel