If you have a feature request you'd like to see here then please get in touch with our support team: [email protected]
You can vote for each feature once per month.
A Flag in ResBook to alert users of a returning guest.
The new calendar should display bookings in their own colour if they are ready to be checked in as well as in their own colour if they are ready to be checked out.
Ability to add an icon to a booking. This icon would then display on the calendar to remind ResBook users of a special requirement of that booking. E.g. a wine bottle (if they ordered one on arrival) or dinner icon (if they ordered dinner throughout their stay).
Change the default country for adding a new guest to Unknown. Currently this is set to New Zealand. If the property forgets to change this at the time of booking, data can be skewed.
If this has been set it should override the property set check in/out times.
For bookings within a given period from their requested arrival date if provided, override the minimum night stay period rules and allow bookings for any number of nights.
Thank you emails should only send to guests after the booking has departed not owners as well.
Ability to set either instant notifications or daily notifications of any bookings that fail at the payment stage.
Ability for classifications in ResBook to be listed with Airbnb.
For bookings that are 7 days, 14 days or 1 month out, allow 1 night stays where a higher minimum stay period is typical.
Add the number of guests for each accommodation summary to the Owner Statement UI and PDF. This will give owners an understanding of why high cleaning or linen fees could occur after particular bookings.
Show the GL Code for each item on the Owner Statement summary UI.
When a booking is placed with an arrival date within the balance due period, the amount charged to the guest should change from only charging the deposit to charging the full balance.
Re-order the bed configuration section when adding/editing a new stock unit to group them by bed type better.
Ability to manage minimum lead time for each room listed on Airbnb and connected with ResBook.
Assign all stock units to a new staff profile by default when creating them.
Alter the housekeeping button so it takes the user to a Housekeeping menu. This will allow those using tablets to get to other housekeeping options such as settings and schedule instead of simply the housekeeping calendar. We will then add calendar as a menu item as well.
Add a basic security group list to select from when creating a new ResBook staff account. For example, "Basic staff" with view permissions to the calendar and ability to create a booking. We will maintain the ability to customize per module within the profile as well.
Ability to search services by name when adding one to a booking.
Add the ability for users to pick an agent on the portal page for Booking.com. This agent would automatically add itself to all Booking.com bookings as they come in and apply the commission to it.
Ability for properties to set an agent's commission settings to charge the on to the guest or not. This will resolve balances going negative if the full booking amount is being charged to the guest with the agent being paid later, for example on a monthly basis.
When a large number of rooms are linked with a channel or channel manager, manual updates can take a long time to send up. Add the ability to send batches of rooms instead of only having the option to send all.
These are all the feature requests you've voted on that are currently in progress
Support the various discount options that Airbnb provides and allows ResBook to manage.
Add the ability to email an agent their agent statement directly from ResBook.
As default keep both the "Additional Information" and "Notes & Comments" sections open when viewing a booking.
Ability to filter by category when in the services tab of the booking detail page.
Ability to select multiple closed rooms at once and open them back up.
ResBook should add the host fee charged to the property by Airbnb to the booking as agent commission.
Ability for ResBook to send multiple texts if the word limit of a text of 160 characters has been reached.
Ability to view bookings that failed at the time of payment from the cancelled booking list under the booking tab.
Entries within an Owner Statement should be ordered by date it occurred not when it was added where applicable.
Ability to adjust ResBook rates by a percentage amount before sending them to Booking.com.
Ability to select which cleaning fee to send to Airbnb from the Airbnb portal page. This will provide more flexibility for those with a cleaning fee already in place.
Improved photo management to allow different photos in Airbnb than ResBook once the listing has been created. Ability to also write photo captions and set image ranking.
" As B&B operators, ResBook offers an easy to use navigation system, enabling us to track all bookings from enquiries to final payment & thank-you emails. Using ResBook has increased our reservations and given us peace of mind operating our B&B."
" ResBook has allowed us to substantially increase the direct bookings on our website and offer upselling and packages for our lodge. I highly recommended ResBook and Tomahawk to others"